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Why do I need to verify my identity again to activate the card?

Your PEXX Card is issued by a licensed card partner. They must verify the identity of every cardholder themselves, even if you've already verified with PEXX.
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How it works

  • The check runs inside the PEXX app through Sumsub, our secure verification provider.

  • It usually asks for a photo of your ID, a quick selfie and some additional documentation if required.

  • Your data goes to our card partner only so they can issue your card.

Things to know

This is a one-time step. You won't need to do it again for future card payments.

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