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My card application is "In Review". How long does this take?

Most applications are reviewed within 1-2 business days if flagged for manual review. You'll get a notification once your card is ready.
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Why it can take longer

Our card partner sometimes needs extra information to complete their checks. If so, we'll contact you in the app or by email. Please check your inbox, including your spam folder.
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If the issue persists

  1. Tap Help in the app, or email [email protected].

  2. Tell us the email address linked to your PEXX account.

  3. We'll check your application with our card partner and update you.

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